QAS515 - Human Factors in Quality Improvement

A comprehensive survey of Human Factors Engineering (HFE) and ergonomics applications which are of particular relevance to quality improvement activities in the workplace. A systems framework will be utilized, emphasizing feedback on interrelationships among system components, including the human operator. Emphasis will be placed on the analysis of and improvements in the design of work processes, workplaces, and instrumentation.

The relevance and intent of this course are based on the "missing link" in quality improvement activities - the interface between the individual in the process and the process itself. We improve the mechanics of the process and we train the individual; but we often fail to analyze the entire system.

• Syllabus

• Past term papers

CSU-DH links:

• MSQA home page

• Forms page

• CSU Academic Integrity page This is a must read for Academic Integrity information. (updated 30AUG12 - thanks Robynn)

• CSU copyright page (Updated 30AUG12 - thanks Luana)

Thesis and Project links

• Thesis and Project Information

• MSQA Specific QAS599 thesis requirements

• Sample of "an excellent" MSQA thesis

• 2004 Thesis Guide

• Keith's "Acid Test" - a quick test to determine thesis readiness for review

• Keith's suggestions - to help make the electronic communications smoother during the review phase of the thesis or project.
• Communications helpers
  • Always put your last name, course, and date in the subject line of emails, (i.e, QAS598 - Clauson First Draft 08NOV10)
  • Always put your lastname and date as Word file name (i.e, Clauson_08NOV10.doc)

Updated 30AUG12