| About Our Logo |
| Our company logo is based on a crop circle I saw a few years ago in South Wales (see arial shot [here]). The configuration shows how our 3 passions intersect: enabling internet technologies, life-long learning, and the Deming management philosophy. Virtually every pursuit of Breakthrough Systems is based on these.
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| What We Do: |
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Deming Philosophy Resume:
Highlighting Work Founded on the W. Edwards Deming Philosophy.
Jim is part quality professional, part certified cybernaut, and part CyberEducator. Accordingly, this resume is geared to the Deming Quality Management courseware that Jim develops for both online and live participants. For more information, contact Jim.
Word and pdf versions of Jim's resume may be found here.
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Aim:
Jim's
Aim is to accelerate the rate at which individuals and organizations approach
excellence via increased understanding of the 4 components of Deming's
System of Profound Knowledge:
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Appreciation for a system
- Knowledge about variation
- Theory of knowledge
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Psychology
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By What Method?:
The method used to pursue this Aim would be activities
that capitalizes on Jim's 3 primary strengths and passions:
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To facilitate learning for interested adults
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To apply emerging technologies to deliver knowledge
and learning
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To promulgate the Deming Philosophy and related
leadership knowledge
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Key Accomplishments:
Interpersonal:
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Solid interpersonal and rapport building skills,
effectively communicating with all levels from board members to line workers
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Experienced in organizational and personal needs
assessments and the creation of developmental plans
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Internationally recognized speaker, with highly
developed platform and presentation skills
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Highly effective facilitation skills, ranging
from internal teams to off-site retreat environments
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Effective coaching skills and interventions for
individuals, teams, and organizations
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Certified ropes director (outdoor experiential
learning); used in team building and leadership development courses
Technical Skills:
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5 years experience as a Baldrige-based state quality
award examiner
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Proven process improvement results history, with
one project exceeding $2 million in savings
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Extensive experience in structured process improvement
and problem solving
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Strong expertise in quality, productivity, ideation,
and innovation techniques
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Unique blend of technical and cultural understanding,
experience, and knowledge of the requirements for process and product innovation
and competitiveness
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Highly effective in Cycle Time Reduction (CTR)
through application of workflow analysis and "Value Added Mapping of Processes"
(sm)
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First hand knowledge of both union and non-union
environments
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Familiar with ISO/QS9000 quality systems development
and processes
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Contributing editor and Internet columnist for
the American Society for Quality 's Quality
Progress magazine (114,000 members internationally)
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Designed and moderates Deming
Electronic Network, an internet-based discussion forum and website
with 800 subscribers worldwide
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"Certified Cybernaut" with extensive e-comm and
web experience
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Advanced expertise in PC and internet applications
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Consulting
Experience
Jim has spent the last 14 years
in part-time and full-time pursuit of achieving his Aim via consultancy
with a variety of organizations in many different industries.
1998-Present SENIOR DEVELOPER
- Breakthrough Systems [LINK]
1991-1998 DIRECTOR, QUALITY
TRAINING PROGRAMS - Roane State
Provided consulting, needs
analysis, developed and delivered custom training and educational courses
to area industry. Primary focus was process improvement, problem solving,
quality improvement, waste reduction, and personnel development.
1986-1991 INDEPENDENT CONSULTANT
- Full-time and Part-time
Consultation and training
in contemporary manufacturing and process improvement techniques such as
JIT, MRP, SPC, TEI, TPM, and QWL.
Educator
Experience
Jim began his educator role
as an adjunct professor nearly 20 years ago and has been a full time educator/consultant
since 1991.
1998-Pres VIRTUAL INSTRUCTOR,
California State University, MSQA program [LINK]
1996-Pres VIRTUAL INSTRUCTOR,
JER Group, Deming course and internet marketing and e-commerce
1992-Pres CYBEREDUCATOR,
designing and delivering Deming, Gemba Kaizen, Baldrige quality courses
via the internet
1996-1998 VIRTUAL INSTRUCTOR,
CyberCorp
Developed and delivered
online teaming and virtual teaming courses
1985-1991 ADJUNCT FACULTY
- Dyersburg State
Developed and taught business
and manufacturing. Classes included SPC, Kaizen, MRPII, JIT, and quality
management.
1980-1984 ADJUNCT FACULTY
- Cleveland State
Developed and taught business
and materials management and APICS certification courses.
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Industry
Experience
Jim's work career spans 3 decades since leaving
military service in 1970. He has held nearly every manufacturing operations
and support position except for the financial area.
1987-1991 Goodyear Tire
-- PRODUCTION SPECIALIST
Involved in self-directed
work teams, Kaizen, and Taguchi activities to increase quality and productivity.
1985-1987 Sta-Rite Industries
-- MATERIALS MANAGER
Responsible for
all traditional materials functions; MRP, MPS, ECN, warehousing, shipping,
and traffic.
1980-1985 Dr. Scholl, Footcare
Division
MANAGER, OPERATIONS/SALES
COORDINATION
Responsible for coordinating
the efforts of customer service, marketing, sales, engineering, and operations.
MANAGER, PRODUCTION AND
INVENTORY CONTROL
Designed, implemented,
and maintained a closed-loop MRPII, MPS, JIT manufacturing control system.
MANAGER, DATA PROCESSING
OPERATIONS
Responsible for all non-programming
functions in a three-shift IBM S/36 shop.
1979-1980 Hill-Rom -- MRP
PROJECT LEADER
Responsible for
implementation of a closed-loop MRP system.
1976-1979 NCR Corporation
MRP MANAGER
Implemented MRP, JIT, and
engineering change systems
DESIGN FOR MANUFACTURE
SUPERVISOR
Ran a new products, pre-production
development lab
INDUSTRIAL ENGINEER
Ensured new products could
be built on the shop floor.
1971-1976 Sparton Electronics
ASSOCIATE TEST
ENGINEER
Developed production test
equipment and procedures
TEST EQUIPMENT TECHNICIAN
Calibrated engineering
and production test equipment.
1970-1971 METROLOGIST -
Inland Steel Company
1966-1970 COMPUTER REPAIRMAN
- United States Air Force
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Formal
Education
Jim has pursued 4 degrees while
working full time an average of 60 hours a week.
1990 MS Manufacturing Engineering Technology - Murray State University
1979 MBA (ABT) - University of South Carolina
1976 BSBA Production Management - University of Central Florida
1974 AAS Business Management - Daytona Beach Community College
NOTE: An observant potential employer once noted that if all my experience were serial - I would be over 100 years old! I have pursued a number of personal and organizational goals in parallel. As an example, between 1987 and 1990 -- I worked 64 hours a week on midnights, attended Masters class during the day, and taught and consulted 3-4 nights a week. I am both tenacious and tireless in pursuing my Aim and goals.
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